Legal
Privacy Policy
Last Revised: January 2025
DarioHealth cares about your privacy and wants you to be familiar withhow we collect, use and disclose personal information aboutyou. References to DarioHealth include our subsidiaries and trade names,including Labstyle Innovation Ltd., Upright, wayForward, and Twill Inc.(collectively, "DarioHealth," "us," "we" or "Company").
The purpose of this DarioHealth Privacy Policy ("Privacy Policy") is toexplain our data collection and privacy practices when you access ourproducts, devices, websites, mobile applications, or other offerings, orinteract with us via our customer service center, social media, productreviews, HTLM-formatted emails, or otherwise (collectively, the"Services"). We encourage you to read the Privacy Policy carefully priorto using the Services, as it describes the types of personal informationwe collect, how we collect it, how we use the information we collect,how long we keep the information and under what circumstances and withwhom your personal information may be disclosed. This Privacy Policyalso describes your rights concerning your personal information andsecurity measures we take to protect your personal information. If youhave any questions about this Privacy Policy, please email us atdpo@mydario.com.
For health plan and employee assistance plan users: If you use theServices through your healthcare provider, health plan sponsor, insurer,pharmaceutical partner or related organization or company (each a"Provider Company"), this Privacy Policy is not intended to modify orsupersede any privacy policy provided by your Provider Company. Also, insome cases, your information may be qualify as Protected Healthinformation ("PHI") under the Health Insurance Portability andAccountability Act of 1996 ("HIPAA"). In those instances, we act as a"business associate" on behalf of your Provider Company, and thisPrivacy Policy does not apply. Instead, we will process your PHIconsistent with the obligations in our contract with the ProviderCompany, and you should contact your Provider Company for a copy of therelevant privacy policy.
**TYPES OF INFORMATION WE COLLECT **
PERSONAL INFORMATION: DarioHealth may collect personal information in a variety of ways, including:
Identifiers -- Including real name, alias, date of birth, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name or other similar identifiers;
Demographic information -- Including age, gender (including gender identity and expression), sexual orientation, and other personal information that may be considered a protected classification characteristic under California or federal laws;
Internet or other electronic network activity information -- Including your browser type and operating system; browsing history, clickstream data, search history on the Services, and information regarding how you interact with the Services, an internet website, application, email, newsletter, or advertisement, including access logs and other activity information related to your use of the Services; the referring URL, or the website or application that led you to our Services; and, if you link your information associated with your social media account such as your name, username, email address, gender, profile picture, other unique identifier, etc.;
Biometric information -- Includingphysical characteristics such as height and weight, blood tests, blood pressure tests, nutrient consumption, exercise activity and motion (e.g., steps, cardio activity, kcal, type and intensity), posture information, gait, physical, mental, and emotional health status
Geolocation data where authorized by applicable law and subject to any consent required by applicable law;
Audio, electronic, visual or similar information;
Financial information -- Including your payment card or online payment account information and billing address;
Commercial information -- Including records of your purchase history and transactions with us, as well as purchasing or consuming histories or tendencies;
Communications -- Including the content of communications between you and us, or between you and your coach or mental health Providing Company for wayForward users;
Professional or employment-related information; and
Inferences -- We, and our third-party advertising and analytics partners, may collect inferences drawn from any of the information identified above to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.
PERSONAL HEALTH INFORMATION: We may collect information regarding your physical and mental health, such as information on medications, medical history, lifestyle habits, pain, fitness and training characteristics, pregnancy, body traits (e.g., posture), exercise activity and motion (e.g., steps, cardio activity, kcal, intensity), height, weight, nutrition (e.g., carbohydrate consumption), blood pressure, blood test results (e.g., last HbA1c), mental or emotional health status, and other health-related information. This may include PHI, whether you provide it only to us (such as answers to self-assessment features) or opt to share it with other users of the Service or your Provider Company. Any personal health information may be treated as sensitive or special category information under applicable laws.
SPONSOR ORGANIZATIONS: If an organization, such as your or your partner's, spouse's or parent/guardian's employer, university or health plan (including a Provider Company), is paying for your access to our Services (each a "Sponsor Organization"), use of our Services may require you to provide additional registration information. This information is collected to confirm your eligibility with the Sponsor Organization. Information collected under these circumstances may include, but is not limited to, name, email address, date of birth and phone number. This information is required to confirm program or benefit eligibility and prevent insurance and benefit fraud.
HOW WE COLLECT INFORMATION
INFORMATION YOU SHARE WITH US: Directly from you (e.g., when you register for the Services or interact with us or certain Services or DarioHealth features, such as assessments, Dario's artificial intelligence-based ("Al-based") chatbot named Anna, behavioral matrices and click-throughs to third parties within the Services), from devices, including your wearable devices, connected to the Services, your coach or mental health service provider (including for wayForward Services);
INFORMATION WE COLLECT AUTOMATICALLY: We and our third-party business partners, including advertising and analytics partners, automatically collect information when you use our Services through cookies, pixel tags, clear GIFs, or similar technologies on our Services, including the information referred to above as "Internet or other electronic network activity," such as your browser type and operating system, web pages you view, your interactions with content or webpages on the Services, links you click, your IP address, device identifier, or other identifiers, the length of time you visit our Services, the referring webpage URL or app that led you to our Services, the information, content, or advertisements you view, hover over, or click on, and the search terms you enter. Our third-party business partners may use these technologies to collect information about your online activities over time and across different websites and services. We also collect information automatically through your wearable devices that are connected to the Services.
INFORMATION WE COLLECT FROM THIRD PARTIES: To the extent permitted by applicable law, from public databases, where permitted by law, or from third-party private sources, such as data brokers or our business partners, including advertising and analytics partners. Additionally, you may integrate third-party software development kits ("SDKs") with certain Services, subject to your consent where required by law, and we may collect personal information from these SDKs. Examples of SDKs include those for GPS, Wi-Fi or Bluetooth, accelerometers, or gyroscopes. We also may collect personal information from your employer, employee assistance plan or health plan as well as your coach, mental health service provider, healthcare providers you access through the Services, or other Providing Company provider.
You may refuse to disclose certain information to us, but please notethat this may prevent or limit your ability to use certain Services orfeatures within a Service.
**HOW WE MAY USE PERSONAL INFORMATION **
PROVIDING THE SERVICES:
To provide the Services' functionality to you, such as arranging and authenticating access to your registered account, fulfilling your purchases, providing you with relevant information and insights about your health and tools to manage it, send you reminders based on location and activity, and providing you with customer service;
To personalize our recommendations for better health management and wellness promotion (including through community learning tools, Apple HealthKit, etc.);
To respond to your inquiries and fulfill your requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions, suggestions, compliments, reviews, or complaints, or when you request other information about our Services;
To verify your information and provide related customer service;
To send you administrative information, such as changes to our terms, conditions and policies;
To provide rewards programs if you enroll in them; and
To allow you to send messages to another person through the Services.
PHI is typically used within the Services for treatment purposes. Inaddition to the above examples, you may elect to use your PHI to billfor your use of the Services.
For processing your personal information for the above purposes werely on the necessity to process your personal information for theestablishment and performance of the DarioHealth, Inc. Terms andConditions. We also may rely on your consent for the above processingactivities to the extent required by applicable law, such as when therelevant data is PHI or you use certain Services from the EEA/EU orUK. Whenever we rely on your consent, you can withdraw your consentanytime
contacting dpo@mydario.com. However, please note thatwithdrawing your consent may limit or preclude your ability to accesscertain Services or features within a Service, to the extent therelevant data or processing activity was necessary for the provisionof the Service or feature of a Service.
PROVIDING YOU WITH INFORMATION ABOUT NEW SERVICES AND/OR MARKETING MATERIALS AND FACILITATE SOCIAL SHARING:
To send you marketing-related communications about our services, new products and other company news. Our third-party business partners, including our advertising and analytics partners, may use your personal information to communicate with you about new features, events, or products that may be of interest to you, including based on your interactions with our Services. Our third-party business partners may also use your personal information to analyze and track your interactions and movement around the Services and elsewhere on the internet for our and their own purposes. We and our third-party business partners may merge, co-mingle, or otherwise combine information, including your personal information, in furtherance of these purposes.
Where required by applicable data protection laws, such as where youuse certain Services from the EEA/EU or UK, we rely on your consentfor processing your personal information for sending email marketing,which we ask for when you register for your account. You can withdrawyour consent anytime by contacting dpo@mydario.com, or by clicking onthe \'unsubscribe\' link at the end of the email marketingcommunication.
IMPROVING OUR SERVICES: We may use your personal information to the extent necessary for the purposes of our legitimates interests in improving our Services.
PROVIDING PERSONALIZED SERVICES: We may use your personal information to the extent necessary for the purposes of our legitimate interests in better understanding your interests and preferences so we can personalize our interactions with you and provide you with information and/or offers tailored to your interests.
AGGREGATING AND/OR ANONYMIZING PERSONAL INFORMATION: We may aggregate, deidentify and/or anonymize personal information that it will no longer be considered personal information, subject to your consent where required by applicable law (which we may ask for when you register an account).
ACCOMPLISHING OUR BUSINESS PURPOSES: We may further use your personal information to the extent necessary for the purposes of our legitimate interests in achieving the following objectives:
For data analysis to, for example, improve our efficiency;
For audits to verify that our internal processes function as intended and to address legal, regulatory or contractual requirements;
For fraud prevention and security monitoring to, for example, detect and prevent cyberattacks and identity theft;
For developing new products and services;
For enhancing, improving, repairing, maintaining or modifying our current products and services, as well as undertaking quality and safety assurance measures;
For identifying usage trends; For determining the effectiveness of our promotional campaigns.
Where we rely on legitimate interests as the basis for processing, weconduct a legitimate interest assessment to the extent required byapplicable law.
DISCLOSURE OF PERSONAL INFORMATION
AFFILIATES: We may disclose your personal information (excluding your PHI in identifiable form) with our affiliates for the purposes described in this Privacy Policy. Note, however, that DarioHealth does NOT disclose personal information to third parties in exchange for money.
PARTNERS: We may disclose your personal information (excluding your PHI in identifiable form) with other companies, such as companies with whom we jointly offer products and services, SDK providers, and our third-party advertising and analytics partners. These third parties may access your information through cookies, pixels, clear GIFs, and similar technologies deployed on our Services.
THIRD-PARTY SERVICE PROVIDERS: We may disclose personal information with certain service providers whose services and solutions complement, facilitate and enhance our own. These include hosting and server services, communications and content delivery networks (CDNs), data and cybersecurity services, performance measurement services, data optimization and marketing services, content providers and our legal and financial advisors.
INFORMATION YOU SHARE: DarioHealth enables you to share your personal information with others, including healthcare providers, friends and contacts via social media, our app or other platforms. Please use caution when sharing your personal information with others. The information you share will be shared according to your instructions and actions, and we have no control over what happens with your information once you share it with others.
OTHER USES AND DISCLOSURES OF PERSONAL INFORMATION
APPLICABLE LAW: We may disclose personal information to comply with applicable law and regulations, which may include laws outside your country of residence. Where we transfer data outside the country you are located in, we ensure that we have appropriate safeguards in place to protect your personal data in accordance with data protection laws. If you would like more information on how to obtain a copy of the appropriate safeguards in place, please email dpo@mydario.com.
DISCLOSURE OF PHI: In accordance with HIPAA and any relevant instructions or contractual obligations with your Provider Company, you may ask us share your PHI with family, close friends, or others involved in your care or to share your personal information in a disaster relief situation. If you are unable to tell us your preferences (e.g., if you are unconscious), we may share your PHI if we believe it is in your best interest, subject to applicable law. We also may share your PHI if we believe it is necessary to lessen a serious and imminent threat to health or safety. We will never share your PHI for marketing purposes or sell your PHI without your and your Providing Company's consent. Further, we may disclose your PHI in ways that contribute to the public good (e.g., public health and research), so long as we meet certain HIPAA requirements before such disclosure. These disclosures include those that help with public health and safety issues (e.g., preventing disease, helping with recalls, reporting adverse reactions, suspected abuse, neglect or domestic violence or preventing or reducing a serious threat to anyone's health or safety). We also may share your PHI for health research or if state or federal laws require it, to respond to court or administrative orders or to address workers' compensation, law enforcement and other government requests. In addition, we may disclose your PHI to respond to organ and tissue donation requests or to work with a medical examiner, coroner or funeral director.
TRANSACTION, LIQUIDATION: We may disclose personal information with third parties in connection with a transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business, or in the event of a bankruptcy or related or similar proceedings in compliance with applicable laws.
PUBLIC AND GOVERNMENT AUTHORITIES, LAW ENFORCEMENT: Where permitted or required by applicable data protection laws, we may disclose your personal information pursuant to a legal request or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.
THIRD-PARTY ADVISORS: We may share personal information with third party advisors, such as consultants or legal advisors, in the context of our relationship with you.
PROTECTING RIGHTS AND SAFETY: Where permitted or required by law, we may disclose your personal information with others, including law enforcement, if we believe in good faith that it will help protect the rights, property or personal safety of DarioHealth, any of our users or any member of the general public, with or without notice to you.
HOW WE MANAGE CONSENT
We may collect, use and disclose your personal information with yourconsent, except as required or permitted by law. When you use ourServices, you are providing consent to the collection, use anddisclosure of your personal information in accordance with this PrivacyPolicy.
Your consent can be withdrawn at any time, subject to legal orcontractual restrictions, by providing us with written notice. Uponreceipt of notice of withdrawal of consent, we will inform you of thelikely consequences of withdrawing your consent before we process yourrequest, which may include the inability of DarioHealth to provide youwith certain information, products, features or Services.
**YOUR CHOICES REGARDING PERSONAL INFORMATION **
EMAIL AND SMS MESSAGING: With your consent or subject to applicable law, e may use your email address or phone number to send you messages, such as feature changes and special offers. If you do not want to receive such notifications, you may opt-out or change your preferences by contacting our support team at dpo@mydario.com. You also may click the 'unsubscribe' link at the bottom of any marketing email or reply 'STOP' to any marketing SMS. Subject to regulatory requirements, opting out may prevent you from receiving notification including notices regarding updates, improvements or offers. We will honor your opt-out as soon as reasonably practicable and within legally prescribed timeframes. Please note that if you opt out of receiving marketing related emails from us, we may still send you important administrative messages that are not promotional in nature.
MARKETING: We give you choices regarding our use and disclosure of your personal information for marketing purposes. You may always revoke your consent for the disclosure of your personal information for this purpose.
ACCESS, CHANGE, OR DELETE YOUR PERSONAL INFORMATION
If you would like to request to access, correct, update, suppress,restrict or delete personal information, object to or opt out of theprocessing of personal information, or if you would like to request acopy of your personal information for purposes of transmitting it toanother company (to the extent these rights are provided to youby applicable law), you may contact us per the "Contact Us" sectionbelow. We will respond to your request consistent with applicable law.
In your request, please clarify what personal information you would liketo have changed or whether you would like to have your personalinformation suppressed from our database. We may need to verify youridentity before implementing your request. We will comply with yourrequest to the extent required by applicable law.
If you reside in California or a U.S. state with a similar privacy law,please refer to the "Information for California Residents" section atthe end of this Privacy Policy for more information about the requestsyou may make under California law. If you are in the EEA, EU or UK,please refer to the "Information for Users in the EEA, EU and UK"section at the end of this Privacy Policy.
**THIRD-PARTY WEBSITES **
This Website may contain SDKs or links to third-party owned and/oroperated websites. DarioHealth is not responsible for the privacypractices or the content of such websites. Third-party websites haveseparate privacy and data collection practices, and DarioHealth has noresponsibility or liability relating to them.
For example, if you choose to integrate the Apple HealthKit with theServices, we can add personal information to your HealthKit, at whichtime your personal information is subject to Apple\'s privacypolicy and we are no longerresponsible or in control of what happens to that personal information.
HOW WE ADVERTISE
We use third-party advertising companies to serve advertisementsregarding goods and services that may interest you when you access anduse the Services and other websites or online services. You may receiveadvertisements based on information relating to your access to and useof the Services and other websites or online services on any of yourdevices, as well as on information received from third parties. Thesecompanies place or recognize a unique cookie on your browser (includingthrough the use of pixel tags). They also use these technologies, alongwith information they collect about your online use, to recognize youacross the devices you use, such as mobile phone and laptop.
- HOW NOT TO RECEIVE ONLINE ADVERTISING: For more information about this practice and how to opt out, please visit [http://optout.aboutads.info/#/]{.underline} and [http://optout.networkadvertising.org/#/]{.underline}. You also may download the AppChoices app at [www.aboutads.info/appchoices]{.underline} specifically for mobile.
HOW WE MAY USE COOKIES AND OTHER TRACKING TECHNOLOGIES
When providing our Services, we, and our third-party business partners,including advertising and analytics partners, may place and/or storecode or other types of information on your device or within yourbrowser, such as cookies, locally shared objects, and similar trackingtechnologies for the purposes set out in this Privacy Policy. Thesetechnologies can track web activity over time and across third-partyservices. Cookies and local storage may be set and accessed on yourcomputer. Upon your first visit to the Website and Services, a cookie orlocal storage may be sent to your device that uniquely identifies yourbrowser. (Cookies and local storage are small files containing a stringof characters sent to your computer\'s browser and stored on your devicewhen you visit a website. Many web-based services use cookies to provideuseful features for their users. Each website can send its own cookie toyour browser. Most browsers are initially set up to accept cookies.) Weand third party business partners may independently or in conjunctionuse these technologies in connection with the Service in a way thatcollects personal information for the purposes described in ourrespective privacy policies, including without limitation to determinewhether you have seen a particular advertisement before on the same ordifferent device and to otherwise control and tailor the display of adsto you based on your perceived preferences by collecting data to trackthe movements of individual users through the Service and elsewhere onthe internet over time and across unaffiliated websites, apps, anddevices, as well as to help diagnose problems with servers, to gatherbroad demographic information, to conduct research, to recordregistration and personalization information, to inform offers that wemay make to you, and to otherwise administer the Service.
If you do not want cookies, you may set your browser to refuse allcookies or to indicate when a cookie is being sent. However, if youreject cookies, you will not be able to sign into or take full advantageof our Services. Additionally, if you clear all cookies on your browserat any point after setting your browser to refuse all cookies orindicate when a cookie is being sent, you will need to reset yourbrowser to refuse all cookies or indicate when a cookie is being sent.
Learn more about cookies at[http://www.allaboutcookies.org/]{.underline} and
[www.youronlinechoices.com/uk]{.underline}.
To support our Services, we, and our third party advertising andanalytics partners, may use one or more of the following cookie orsimilar tracking technologies for the purposes set forth in this PrivacyPolicy:
**TYPES OF TRACKING TECHNOLOGIES AND PURPOSES: **
Analytics and Performance Cookies -- To collect information about how and when our Services are accessed. We use this information to help operate our Services more efficiently, to gather broad demographic information and monitor activity levels. Note that we also use Google Analytics for this purpose. Google Analytics uses its own cookies. Learn about [Google Analytics cookies here]{.underline} and [Google's own privacy policy here]{.underline}. You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available here: [Google Analytics Opt-out Browser Add-on]{.underline}
Essential Cookies -- To provide our Services to you. For example, essential cookies allow you to log into secure Services areas and help load content quickly.. Without these cookies, Services you requested could not be provided.
Functionality Cookies -- To allow our Services to remember your user choices, such language preferences, login details, polls you voted in, poll results and any other customizable parts of our Services..
Social Media Cookies -- Used when you share information from our Services to your social media account(s). This may include selecting "share" or "like" from our Services platform or engaging with our content on our social media accounts. The social network will record that you have done this.
Pixel Tags -- These small graphic files allow us and third parties to monitor and collect data about your visit, such as the IP address of the computer that downloaded the page where the tag appears, how long you remained on the page, which browser you used to get there, and the identification number of any cookie previously placed by that server on your computer. We may use pixel tags provided by us or by third party advertisers, service providers and ad networks in combination with our cookies to provide offers and information of interest to you. Pixel tags also may enable ad networks to serve you targeted advertisements.
For more information, please visit [www.allaboutdnt.com]{.underline}.
If you are accessing our Services from the EEA/EU or UK, please refer toour [Cookie Policy]{.underline} for more information.
**CHILDREN **
DarioHealth is committed to children\'s privacy. DarioHealth does notknowingly permit any person under 13 years of age to register directlyfor our Services. If you are under 13, do not use or provide anypersonal information to the Services. If you are 13-17 years old, wewill collect your parents' consent for your use of the Services asrequired by applicable law.
If DarioHealth learns that personal information of persons under 13years of age has been collected through the Services without parentalconsent, then we will take appropriate steps to remove the informationor maintain and use such information (in accordance with the otherprovisions of this Privacy Policy) in order to notify and obtain consentfrom the parent/guardian and/or for other purposes permitted underapplicable law.
If you are a parent or guardian and discover that your child under theage of 13 has a registered account with the Services without yourconsent, please alert DarioHealth at dpo@mydario.com to either provideconsent, request that we change your child's account settings, orrequest that DarioHealth remove the child's personal information. Pleaseprovide the child's name, address and email address when you notify us.
**RETENTION PERIOD **
We will keep your personal information for as long as necessary toachieve the purposes set forth above. The criteria used to determine howlong we retain personal information include: (i) the length of time wehave an ongoing relationship with you and provide the Services to you;(ii) whether there is a legal obligation to which we are subject; or(iii) whether retention is advisable in light of our legal position(such as applicable statutes of limitations, litigation or regulatoryinvestigations). We will keep personal information associated with aregistered account for so long as your account is active.
We may continue to retain your personal information after you deactivateyour user account or stop using the Services, as reasonably necessary tocomply with our legal obligations, to resolve disputes regarding ourusers, enforce our agreements or protect our legitimate interests, ineach case consistent with applicable law.
SECURITY
We seek to use reasonable organizational, technical and administrativemeasures to protect personal information within our organization.Unfortunately, no data transmission or storage system can be guaranteedto be 100% secure. If you have reason to believe that your interactionwith us is no longer secure, please immediately notify us by emailing[dpo@mydario.com]{.underline}.
**ADDITIONAL INFORMATION FOR USERS OUTSIDE THE USA **
The Services are operated in the United States of America. If you arelocated in another jurisdiction, please be aware that information youprovide to us and that we otherwise collect about you as explained inthis Privacy Policy may be transferred to, stored and processed in theU.S. No transfer of any data will occur without pursuing the appropriatesafeguards, including standard contractual clauses approved by theEuropean Commission, and all necessary measures to provide adequateprotection as required by applicable data protection law. Insofar as wedisclose your personal information with affiliates, partners andthird-party service providers (as described above in the section"DISCLOSURE OF PERSONAL INFORMATION") that are located in the USA orother countries outside your jurisdiction that do not provide a level ofdata protection as considered adequate to your jurisdiction, wherenecessary, we have implemented appropriate safeguards and supplementarymeasures according to applicable data protection laws, including, forthe EEA/EU and the UK, the execution of standard contractual clausesapproved by the European Commission/ICO with the respective recipients,ensuring that the data processed by such recipients is adequatelyprotected. For more information on the recipients and third countriesconcerned, the safeguards implemented, and for obtaining a copy of thesesafeguards, please contact us at dpo@mydario.com.
To request to limit the use and disclosure of your personal information,please submit a written request to dpo@mydario.com. In certainsituations, we may be required to disclose personal data in response tolawful requests by public authorities, including to meet nationalsecurity or law enforcement requirements.
DarioHealth is committed to resolving complaints about your privacy andour collection or use of your personal information transferred to theUSA pursuant to applicable data protection law.
ADDITIONAL INFORMATION FOR USERS IN THE EEA, EU and UK, AND USERS INJURISDICTIONS WITH SIMILAR PRIVACY LAWS
If you are in the European Economic Area (EEA), European Union (EU) orUnited Kingdom (UK), or a jurisdiction with a similar privacy law (suchas Quebec), your personal information may be protected by the EuropeanUnion General Data Protection Regulation (GDPR), the United Kingdom DataProtection Act and United Kingdom GDPR, or a similar privacy law(collectively, and specifically including jurisdictions with similarprivacy laws, "EU/UK Privacy Laws"). For individuals whose personalinformation is protected by the EU/UK Privacy Laws, please know thatDarioHealth, Inc. is the data controller responsible for the collection,use, and disclosure of your personal information under this PrivacyPolicy.
If your personal information is protected by the EU/UK Privacy Laws, youmay have the following rights in relation to your personal information:
The right to access: You have the right to request from us a copy of the personal information we hold about you.
The right to rectification: You have the right to request that we correct any personal information about you that is inaccurate, and to request that we complete the personal information we hold about you where you believe it is incomplete.
The right to erasure: You have the right to request that we erase your personal information, under certain conditions. In the event of an erasure request, we may retain a copy of your personal information for our record keeping purposes and to avoid entering your personal information in our systems after your request.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions, and you have an unconditional right to object to the processing of your personal information for direct marketing purposes.
The right to data portability: You have the right to request that we transfer the personal information we have collected about you to another organization, or directly to you, under certain conditions. You can also request a copy of your personal information in a structured, common, and machine-readable format.
The right to withdraw consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Your withdrawal of consent does not impact the lawfulness of our processing up to the point of consent withdrawal.
The right not to be subject to a decision based solely on automated processing which produces legal effects concerning you or significantly affects you in a similar way, if the legal requirements are not met. An automated decision making process is not carried out by DarioHealth.
The right to make a complaint to your data protection regulator. Here is a list of the data protection regulatory authorities in the EU: [https://edpb.europa.eu/about-edpb/board/members_en]{.underline}. The UK data protection regulatory authority is the Information Commissioner's Office (ICO). You can contact the ICO via their website: https://ico.org.uk/global/privacy-notice/how-you-can-contact-us/#email
Please note that there are exceptions to the various rights listedabove. As an example, in certain circumstances we may have a legalobligation to retain some of your personal information.
You can submit requests to exercise these rights byemailing dpo@mydario.com. We try to respond to all legitimate requestswithin one month or quicker if legally required to do so. Occasionallyit may take us longer than a month if your request is particularlycomplex or you have made a number of requests. In this case, we willnotify you and keep you updated.
We may need to request specific information from you to help us confirmyour identity and ensure your right to access your personal informationor to exercise any of your other rights. This is a security measure toensure that personal information is not disclosed to any person who hasno right to receive it. We may also contact you to ask you for furtherinformation in relation to your request to speed up our response.
If you would like to submit a complaint regarding our practices inrelation to your personal information, please email our Data ProtectionOfficer at [dpo@mydario.com]{.underline}. We will reply to yourcomplaint as soon as we can.
INFORMATION FOR U.S. RESIDENTS WHO RESIDE IN STATES WITH ACOMPREHENSIVE PRIVACY LAW
In accordance with applicable U.S. state privacy laws, such as theCalifornia Consumer Privacy Act of 2018, as amended by the CaliforniaPrivacy Rights Act ("CCPA"), in each case as such laws come into effectand are amended from time to time, the following section providesadditional details regarding the categories of personal information wecollect, use, and disclose about residents in states with suchapplicable privacy laws.
In this section, "personal information" means information that qualifiesas "personal information" or a similar term under an applicable U.S.state privacy law, including information that identifies, relates to,describes, is reasonably capable of being associated with, or couldreasonably be linked, directly or indirectly, to a particular person.Personal information does not include de-identified or anonymizedinformation; publicly available information that is lawfully madeavailable from federal, state, or local government records; andinformation covered by certain sector-specific privacy laws, like HIPAA.
Categories of personal information
The following chart includes: (1) the categories of personal informationthat we have collected within the preceding 12 months; and (2) thecategories of third parties to which we disclosed personal informationfor our business or commercial purposes within the preceding 12 months.
+----------------------------------+------+---------------------------+| Category of Personal | Bu | Category of Recipients || Information Collected & Examples | sine | (sales or sharing noted || of Personal Information Within | ss | by *) || Each Category | or | || | Co | || | mmer | || | cial | || | Purp | || | oses | || | for | || | Pr | || | oces | || | sing | || | (co | || | mmer | || | cial | || | purp | || | oses | || | n | || | oted | || | by | || | \ | || | *) | |+==================================+======+===========================+| Identifiers | ** | - Advertising networks* || | • | || A real name, alias, postal | P | - Social networks* || address, date of birth, online | rovi | || identifier, Internet Protocol | sion | - Service providers || address, email address, other | of | || similar identifiers | Serv | - Affiliates || | ices | || | | || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | • | || | * Pa | || | ymen | || | t/Fi | || | nanc | || | ial\ | || | * | || | • | || | Ser | || | ving | || | Ad | || | s*\ | || | • | || | * Ad | || | A | || | dmin | || | istr | || | atio | || | n*\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | ** S | || | ecur | || | ity\ | || | •* | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Rese | || | arch | || | and | || | Deve | || | lopm | || | ent\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | •* | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Personal information | ** | - Service providers || categories listed in the | • | || California Customer Records | P | - Affiliates || statute (Cal. Civ. Code § | rovi | || 1798.80(e)) | sion | || | of | || A name, address, telephone | Serv | || number, health insurance | ices | || information, payment card | | || information, date of birth, age, | ** | || physical characteristics (e.g., | • | || weight, height), medical | Busi | || information | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | • | || | * Pa | || | ymen | || | t/Fi | || | nanc | || | ial\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | ** S | || | ecur | || | ity\ | || | • | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Rese | || | arch | || | and | || | Deve | || | lopm | || | ent\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | • | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Protected classification | ** | - Service providers || characteristics under California | • | || or federal law | P | - Affiliates || | rovi | || Age, race, ancestry, marital | sion | || status (in relation to how | of | || family members are related), | Serv | || pregnancy, medical condition, | ices | || physical or mental disability, | | || sex (including gender, gender | ** | || identity, gender expression) | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | \ | || | * | || | *• | || | Ser | || | ving | || | Ad | || | s*\ | || | • | || | * Ad | || | A | || | dmin | || | istr | || | atio | || | n*\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | ** S | || | ecur | || | ity\ | || | • | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Rese | || | arch | || | and | || | Deve | || | lopm | || | ent\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | • | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Internet or other electronic | ** | - Advertising networks* || network activity | • | || | P | - Data analytics || Browsing history, search | rovi | || history, information on a | sion | - Social networks* || consumer's interaction with an | of | || internet website, application, | Serv | - Service providers || or advertisement | ices | || | | - Affiliates || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Se | || | rvic | || | e/Co | || | mmun | || | icat | || | ions | || | | || | * | || | *• | || | Ser | || | ving | || | Ad | || | s*\ | || | •* | || | * Ad | || | A | || | dmin | || | istr | || | atio | || | n*\ | || | • | || | * Pa | || | ymen | || | t/Fi | || | nanc | || | ial\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | ** S | || | ecur | || | ity\ | || | •* | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Rese | || | arch | || | and | || | Deve | || | lopm | || | ent\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | •* | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Biometric Data | ** | - Service providers || | • | || Physical characteristics such as | P | - Affiliates || height and weight, blood tests, | rovi | || blood pressure tests, nutrient | sion | || consumption, exercise activity | of | || and motion (e.g., steps, cardio | Serv | || activity, kcal, type and | ices | || intensity), posture information, | | || gait, physical, mental, and | ** | || emotional health status | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | • | || | * Pa | || | ymen | || | t/Fi | || | nanc | || | ial\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | ** S | || | ecur | || | ity\ | || | • | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Rese | || | arch | || | and | || | Deve | || | lopm | || | ent\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | • | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Geolocation data | ** | - Data Analytics || | • | || Physical location or movements | P | - Service providers || and device location | rovi | || | sion | - Affiliates || | of | || | Serv | || | ices | || | | || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | •* | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Audio, electronic, visual, | ** | - Service providers || thermal, olfactory, or similar | • | || information | P | - Affiliates || | rovi | || Audio, video, photos, | sion | || testimonials. | of | || | Serv | || | ices | || | | || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | • | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Financial information | ** | - Service providers || | • | || Payment card or online payment | P | - Affiliates || account information and billing | rovi | || addres | sion | || | of | || | Serv | || | ices | || | | || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | • | || | * Pa | || | ymen | || | t/Fi | || | nanc | || | ial\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | ** S | || | ecur | || | ity\ | || | • | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | •* | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Commercial information | ** | - Service providers || | • | || Records of your purchase history | P | - Affiliates || and transactions with us, | rovi | || purchasing or consuming | sion | || histories or tendencies | of | || | Serv | || | ices | || | | || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | • | || | * Pa | || | ymen | || | t/Fi | || | nanc | || | ial\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | ** S | || | ecur | || | ity\ | || | • | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | • | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Communications | ** | - Service providers || | • | || Content of communications | P | - Affiliates || between you and us, or between | rovi | || you and your coach or mental | sion | || health Providing Company for | of | || services | Serv | || | ices | || | | || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | • | || | * Pa | || | ymen | || | t/Fi | || | nanc | || | ial\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Rese | || | arch | || | and | || | Deve | || | lopm | || | ent\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | • | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Professional or | ** | - Service providers || employment-related information | • | || | P | - Affiliates || Current or past job history | rovi | || | sion | || | of | || | Serv | || | ices | || | | || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | • | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+| Inferences | ** | - Service providers || | • | || Profile reflecting your | P | - Affiliates || preferences, characteristics, | rovi | || psychological trends, | sion | || predispositions, behavior, | of | || attitude, intelligence, | Serv | || abilities, aptitude. | ices | || | | || | ** | || | • | || | Busi | || | ness | || | Op | || | erat | || | ions | || | and | || | Man | || | agem | || | ent\ | || | ** | || | • | || | Cust | || | omer | || | Ser | || | vice | || | /Com | || | muni | || | cati | || | ons\ | || | * | || | • | || | Qua | || | lity | || | and | || | Saf | || | ety\ | || | • | || | * Re | || | cord | || | keep | || | ing\ | || | • | || | ** L | || | egal | || | /Com | || | plia | || | nce\ | || | ** | || | • | || | Rese | || | arch | || | and | || | Deve | || | lopm | || | ent\ | || | ** | || | • | || | Purp | || | oses | || | D | || | iscl | || | osed | || | at | || | C | || | olle | || | ctio | || | n*\ | || | • | || | * Le | || | giti | || | mate | || | Busi | || | ness | || | Purp | || | oses | |+----------------------------------+------+---------------------------+
The categories of sources from which we collect personal information andour business and commercial purposes for using personal information areset forth above.
As indicated, we may also collect personal information that qualifies assensitive data under applicable data protection laws ("SensitivePersonal Information"). Sensitive Personal Information may include raceor ethnicity, geolocation, and health data. We collect race/ethnicitydata for clinical data and research purposes; we may also use aggregaterace/ethnicity data for customer reporting purposes. We limit the usesof geolocation data and health data we collect to those that arenecessary to provide the relevant Services. We may share this data forbusiness purposes with service providers. You have the right to requestthat we limit the use of your Sensitive Personal Information. If youwould like to limit how we use this information, please contactdpo@mydario.com.
DarioHealth will retain this data as long as you: 1) remain aDarioHealth user and 2) have not affirmatively withdrawn your consent. DarioHealth does not sell or share your Sensitive Personal Information.
"Sales" or "sharing" of personal information. DarioHealth does notsell your personal information in exchange for money. However, under thebroad definitions in U.S. state privacy laws, DarioHealth may "sell" or"share" personal information through the use of cookies and pixels onour corporate website. We use these cookies and pixels for the solepurpose of providing targeted behavioral advertising based on yourinterest in DarioHealth. You may adjust your cookie preferences on yourdevice or remove them by adjusting your browser or devices preferences,as they permit, and email dpo@mydario.com to request that we do notcollect or use your personal information for behavioral advertising.DarioHealth does not otherwise, in any way, sell your personalinformation. We also do not have actual knowledge of any "sale" or"sharing" of personal information of minors under 16 years of agewithout requisite consent.
**Submitting Personal Information Rights Requests. **
Depending on where you live, you may have certain rights with respect toyour personal information that we process. Those rights may include:
Access/Data Portability: You may request confirmation as to whether we are processing your personal information, to receive a copy of your personal information delivered electronically in a portable and readily useable format (if reasonably feasible), to know specific pieces of personal information collected about you, or to know how or why categories personal information are sourced, used, or disclosed;
Deletion: You may request that we delete your personal information;
Correction: You may request that we correct or update personal information that is inaccurate or incomplete;
Opt-Out of Sales, Sharing, and Targeted Advertising: You may request that we do not sell or share, or process for targeted advertising, your personal information; and
Limit Use of Sensitive Information: You may request that we limit that we refrain from certain processing of your Sensitive Personal Information.
Non-Discrimination: You have the right to not receive discriminatory treatment by us for the exercise of their rights conferred by applicable law.
DarioHealth currently does not engage in profiling activities that giverise to any opt-out right under state privacy laws. You may submit averifiable consumer request to us to exercise any of these rights byemailing dpo@mydario.com or calling 833-914-3796. To opt out of sales,sharing, and disclosures of personal information for targetedadvertising, please clickhere.To protect your and others' privacy, we will take reasonable steps toverify your identity before fulfilling your request, which may includeasking you for additional information to allow us to reasonably confirmthat you are the person about whom the relevant personal information wascollected. We will endeavor to respond to your request as soon aspossible, and if we cannot respond within 45 days, we will let you knowthat we require additional time, to the extent consistent by applicablelaw. We will process your rights requests in accordance with applicablelaws.
For other requests you may have or to register your appeal regarding ourresponses to requests you have made, please contact us atdpo@mydario.com. We ask that you provide your name and contactinformation, and we may ask for additional information about yourinteractions with us to verify your identity. If you have additionalconcerns about the result of an appeal, your local laws may afford youthe right to contact your state attorney general for further assistance.
Authorized Agents. Only you, or someone legally authorized to act onyour behalf, may make a verifiable consumer request related to yourpersonal information using the contact information stated in thisPrivacy Policy. You may designate an authorized agent to make requestson your behalf. You must provide an authorized agent written permissionto submit a request on your behalf, and we may require that you verifyyour identity directly with us and/or that the authorize agent verifytheir right to act on your behalf.
Notice of Financial Incentives. In connection with the Healthiesrewards program, we may offer the following financial incentives and/orprice or service differences in exchange for our use of your personalinformation:
- [Healthies Rewards Points]{.underline}: We offer rewards points and other exclusive incentives for participating in the Healthies program and taking certain actions in the Services that generate and earn points, such as taking bodily measurements, sending chat messages, reading an article, and communicating with a Dario coach. To offer these rewards, we must track your personal information, such as your use of the Services and the information you provide when doing so and performing the actions described above. We must also collect your contact information to send you rewards that you are eligible for. The value we place on the personal information in connection with these rewards is calculated by determining the approximate additional use of the Services and additional purchases per user, per year compared to individuals who are not enrolled in Healthies.
If you are enrolled in our Healthies program, you are automaticallyeligible for these benefits.
To withdraw from the Healthies program, please contact us by email atdpo@mydario.com, or by phone at 833-914-3796. You may also unsubscribefrom Healthies program-related promotional offers at any time byclicking the "unsubscribe" link at the bottom of such emails.
**CHANGES TO THIS PRIVACY POLICY **
DarioHealth reserves the right to change or update this Privacy Policyat any time by posting an updated Privacy Policy within the Services. Wealso will notify users via email and/or any other reasonable meansacceptable under state and federal law, to the extent required byapplicable law.
**CONTACT US **
DarioHealth is the controller of your personal information, except wherewe act as a processor to a Provider Company. If you have any questionsor comments about this Privacy Policy, or to contact DarioHealth as thecontroller of your personal information, please email our DataProtection Officer at [dpo@mydario.com]{.underline} or send a letter to:
DarioHealth
Attn: DPO
18 W. 18^th^ Street
New York, NY 10011 USA
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We reserve the right to modify, correct, amend, enhance, improve, makeany other changes to, or discontinue, temporarily or permanently theOfferings or any part thereof, without notice, at any time. You agreethat your continued use of the Offerings following such modificationsconstitutes your acceptance of such modifications. We shall not beliable to you or to any third party for any modification, suspension, ordiscontinuance of the Offerings. If we supply to you any updates,upgrades and any new versions of an App according to its then currentpolicies, it may include automatic updating or upgrading of such Appwith or without any additional notice to you and these Terms will governany such updates, and all references herein to such App shall includesuch updates. For clarity, Company has no obligation to provide updatesto any Offering.
No Medical or Psychiatric Advice
The Offerings are provided by Company and its licensors forinformational purposes only. The Offerings are (i) not intended to bemedical advice or instructional for medical diagnosis or treatment, (ii)not intended to be complete or to replace personal consultation with aqualified healthcare professional, and (iii) not a substitute for theadvice of your physician or other qualified health provider(s). TheOfferings do not create a patient-doctor relationship between you andDarioHealth. DarioHealth does not practice medicine or provideprofessional advice; any decision to pursue medical advice through theOfferings is a decision between you and your healthcare provider. Eachhealthcare provider is responsible for their own professional judgment,licensing requirements, and compliance with applicable laws. You shouldalways seek the advice of your physician or other qualified healthprovider regarding any data, information or results provided by theOfferings or any questions you may have regarding a health or medicalcondition, and you must never disregard, avoid or delay obtainingprofessional medical advice from your physician or other qualifiedhealth provider(s) because of any data, information or results providedon, through or by the Offerings. You acknowledge that while some Contentmay be provided by individuals in the medical field, the provision ofsuch Content does not create a medical professional-patientrelationship, and does not constitute a medical opinion, medical advice,or diagnosis or treatment, but is provided for informational purposesonly. You also expressly agree that no Offering is a medical device,pharmaceutical product, or diagnostic product. Content provided as partof the Offerings is intended to assist you in understanding your health.Reliance on any information provided through the Offerings is solely atyour own risk. We assume no liability or responsibility for damage orinjury to persons or property arising from any use of any materials,Content, product, information, ideas, or advice contained in theOfferings. The Content is not intended to substitute for or replace anyother diagnostic or therapeutic services. You further acknowledge thatcertain Services provided through the Offerings, including anynotifications, depend on information that you input into the Offerings.We do not recommend or endorse any drug or product, and notificationsare not guidance regarding dosing information. The provision ofnotifications, reminders or alerts with respect to any drug or productis not a recommendation or endorsement. The absence of a notification,reminder, warning and/or alert does not, and should not, be construed toindicate that any activities, food, drugs or other healthrecommendations are appropriate or effective.
NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BYUSING THE OFFERINGS OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCHCONTENT IS PROVIDED BY OR THROUGH THE USE OF THE OFFERINGS OR THROUGHANY OTHER COMMUNICATIONS. CONTENT THAT IS MADE AVAILABLE BY AND THROUGHTHE OFFERINGS SHOULD BE DISCUSSED AND CONFIRMED WITH YOUR PHYSICIAN,PSYCHIATRIST, THERAPIST OR OTHER HEALTHCARE PROVIDER BEFORE ADOPTING ANYWELLNESS PROGRAM, EXERCISE PROGRAM, OR OTHER TREATMENT, WHETHER OFFEREDTHROUGH THE OFFERINGS OR OTHERWISE. USE OF THE OFFERINGS IS AT YOUR OWNRISK.
INFORMATION AND STATEMENTS REGARDING THE OFFERINGS AND CONTENT MADEAVAILABLE THROUGH THE OFFERINGS HAVE NOT BEEN EVALUATED BY THE FOOD ANDDRUG ADMINISTRATION.
Access to the Offerings
The Offerings are offered and available only to persons who are at leastthe age of majority in your jurisdiction. The Offerings are notavailable to any person under the age of majority whose registration hasnot been approved by a parent or legal guardian. Access to the Offeringsmay not be lawful by certain persons or in certain countries. If youaccess any Offering from outside the territory of the intended audience,you do so on your own initiative and are responsible for compliance withlocal laws. Nothing herein shall be construed as a solicitation,promotion, or recommendation for any product or for an indication forany product which is not authorized by the laws, rules, and regulationsof the country where you reside.
Company reserves the right, in its sole discretion, to deny access toany Offering, to anyone, for any reason whatsoever, as permitted byapplicable law. We also reserve the right to discontinue, withdraw, oramend the Offerings, in our sole discretion without notice. We will notbe liable if for any reason all or any part of the Offerings areunavailable at any time or for any period. From time to time, we mayrestrict access to some parts of the Offerings to you or any otherusers. You are responsible for making all arrangements necessary for youto have access to the Offerings.
Subject to your compliance with these Terms, we grant to you anon-exclusive, non-transferable, non-sublicensable, limited, revocablelicense to access and use the Offerings solely for your personal,non-commercial general informational and educational purposes.
Registration and User Accounts
You may be required to create an account in order to use certain partsor features of the Offerings ("Account"). Your Account is personal toyou, may be used only by you, and you may only have one Account at atime. By creating an Account, you give us permission to contact youabout the Offerings and your use thereof. You may not use a user namethat is misleading or that includes any inappropriate language. Wereserve the right to reject any user name and prevent the creation of anAccount with any user name in our sole and absolute discretion. Bycreating an Account you agree: (i) that the information you provided tocreate your Account is accurate and complete, (ii) to promptly updateand maintain your information with us, and (iii) that the informationyou are providing is your own or you are providing it on behalf ofsomeone who authorized you to provide their personal information to usfor the purposes of communication related to our Services. Youacknowledge and agree that we rely on the user ID and password (the"Account Credentials") to confirm whether Users accessing and using ourOfferings are authorized to do so. Maintaining the confidentiality ofyour Account Credentials is your responsibility, and you are responsiblefor any activity performed by any use of your Account Credentials. Youmust notify us immediately at[[support@mydario.com]]{.mark} if youbecome aware that your Account Credentials have been compromised, thatyour Account is being used without authorization, or of any other breachof security related to your Account. You are solely responsible andsolely liable for all actions and activities that occur in your Accountusing your Account Credentials, and for any User Content (as definedbelow) uploaded to your Account.
Information Submitted Through the Services. Your submission of information through the Offerings is governed by the Privacy Policy. You consent to the collections, uses and disclosures of your personal information for the purposes described in our Privacy Policy. In particular, you acknowledge and agree that we may use personal information, including sensitive information, from many users to create non-identifiable aggregate data that may be disclosed to third parties. You represent and warrant that any information you provide in connection with the Offerings is and will remain accurate and complete, and that you will maintain and update such information as needed. As referenced, Company or your provider may record all or part of your interaction with us or them ("Recordings"). Such Recordings are used for quality assurance and training purposes, and to help us provide and improve our Offerings. By accessing and using our Offerings, you agree and consent to such Recordings for the purposes and uses set forth herein and as otherwise set forth in the Privacy Policy. By using the Offerings, you signify your acceptance of the Privacy Policy. If you do not agree to the Privacy Policy, you should not use the Offerings. If Company changes the Privacy Policy, we will post those changes prominently so users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We do, however, recommend that you read the Privacy Policy each time you use our Offerings in case you missed our notice of changes to the Privacy Policy. Your continued use of the Offerings following the posting of changes to the Privacy Policy means you accept those changes.
Consent to Communications and Text Messaging
By using the Offerings or providing your contact information to us, you agree that we may communicate with you, including electronically, by phone, or by SMS text messages, about the Offerings and your use thereof, using any phone numbers you provide to us, including for marketing purposes where permitted by applicable law. You understand that you are not required to provide a phone number as a condition of purchasing the Offerings, unless the use of your phone is necessary to provide you with an Offering you have requested or purchased. If you wish to unsubscribe from marketing communications from us, please follow the unsubscribe instructions at the bottom of such communication. When you register for the Offerings, we may send you an SMS text message containing a code in order to verify your phone number and may send further SMS text messages and push notifications ("Messages and Notifications") in order to keep you informed about the Offerings. By using the Offerings, you agree to receive Messages and Notifications regarding your use of the Offerings. SMS text messages are for transactional purposes only. We will obtain your consent if we wish to send you marketing or promotional SMS text messages. Reply "STOP" to stop receiving SMS text messages. We may, however, continue to send you transactional messages such as tracking information or verification codes if you subscribe to additional Offerings and provide your phone number related to those later transactions. Depending on your current carrier plan, you may incur charges for these Messages and Notifications and agree that we are not responsible for any failure of warranty by any such third party. We cannot control certain factors relating to message delivery. You acknowledge that, depending on your mobile carrier's service, it may not be possible to transmit a text message to you successfully. We have no liability for transmission delays or message failures.
While DarioHealth takes privacy and security seriously, you understand that we cannot guarantee the security of information or communications transmitted over the internet or mobile networks. SMS text messages and emails may not be encrypted and therefore may be intercepted and viewable by third parties. You should avoid transmitting sensitive personal information over the internet or mobile networks, and if you choose to do so, you do so at your own risk.
User Generated Content
You may be permitted to input, provide, or otherwise make availablecertain information in conjunction with any Offerings or submit, share,upload, or otherwise make available certain information, messages,comments, posts, text, photographs, data and other materials to theOfferings (collectively, the "User Content"). You represent and warrantthat you own or have (and will continue to have) all the necessarylicenses, rights, consents, and permissions to use and provide such UserContent to us and that such User Content, and our use of such UserContent, does not infringe any third party's intellectual property,privacy, publicity or other rights. Your further represent and warrantthat we will not need to obtain licenses from any third party or payroyalties to any third party in order to use such User Content. Yougrant to us a worldwide, perpetual, irrevocable, non-exclusive,sublicensable (through multiple tiers), transferable, royalty-freelicense and right to use, copy, transmit, distribute, publicly performand display (through all media now known or later created), edit,modify, and make derivative works from your User Content (including,without limitation, translations) for any purpose whatsoever, commercialor otherwise, without compensation to you, to the extent permitted byapplicable law. In addition, you waive any so-called "moral rights" orrights of privacy or publicity in your User Content. You shall have thesole responsibility for the legitimacy, accuracy and legality of anyUser Content you submit to us.
You represent and warrant that your User Content is complete andaccurate and accurately reflects your use of our Offerings. We shallhave no liability for any loss, damage, cost or expense that you or anythird party may suffer or incur as a result of, or in connection with,uploading any User Content. You agree that you will not post or uploadany User Content that: (i) infringes, misappropriates or violates athird party's patent, copyright, trademark, trade secret, moral rightsor other intellectual property rights, or rights of publicity orprivacy; (ii) violates, or encourages any conduct that would violate,any applicable law or regulation or would give rise to civil liability;(iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory,obscene, pornographic, vulgar or offensive; (v) promotes discrimination,bigotry, racism, hatred, harassment or harm against any individual orgroup; (vi) is violent or threatening or promotes violence or actionsthat are threatening to any person, animal, or entity; (vii) exploitsminors or (viii) promotes illegal or harmful activities or substances.We have no obligation to screen, edit or monitor any of your UserContent, and we explicitly reserve the right to remove and/or edit anyUser Content on the Offerings at any time without notice, and for anyreason, and you are solely responsible for creating backup copies ofyour User Content at your sole expense. We may, at our sole discretion,terminate Accounts or remove User Content from the Offerings if wedetermine, or suspect, that those Accounts or User Content violate theseTerms, any law, or the rights of any third party.
Use Restrictions; Acceptable Use Policy
You acknowledge and agree that you will not (and will not encouragethird parties to): (i) use the Offerings for any purpose (including anypurpose that is fraudulent or otherwise tortious or unlawful) other thantheir intended purpose, including benchmarking, comparative, orcompetitive analysis of any Offering; (ii) make available or use theOfferings for the benefit of any third party; (iii) sell, resell,license, sublicense, distribute, make available, rent or lease theOfferings, or exploit the Offerings for any commercial purposes; (iv)use any Offering, or any Third Party Service (as defined below), tostore or transmit any illegal, immoral, unlawful and/or unauthorizedmaterials or interfere with or violate a third party's rights to privacyand other rights, or harvest or collect personally identifiableinformation about third parties without their express consent; (v) usethe Offerings, or any Third Party Services, to transmit or otherwisemake available any malicious code, including any virus, worm, trojanhorse, time bomb, web bug, spyware, or any other computer code, file, orprogram; (vi) interfere with or disrupt the integrity, performance oroperation of the Offerings, or any part thereof; (vii) attempt to gainunauthorized access or bypass any measures imposed to prevent orrestrict access to the Offerings; (viii) use or take any direct orindirect action that imposes or circumvents any usage limits; (ix) copy,modify, distribute, create derivative works, translate, port, reverseengineer, decompile, or disassemble any portion of the Offerings, or anymaterial that is subject to our proprietary rights or use any of theforegoing to create any software or service similar to the Offerings;(x) remove any copyright, trademark or other proprietary rights noticefrom the Offerings; (xi) misrepresent or impersonate any person orprovide inaccurate User Content, or otherwise use another user's UserContent without the consent of such user; (xii) frame or mirror anyportion of the Offerings, or otherwise incorporate any portion of theOfferings into any product or service; (xiii) systematically downloadand store Content; or otherwise use any robot, spider, search/retrievalapplication or other manual or automatic device to retrieve, index,"scrape," "data mine" or otherwise gather Content; or (xiv) post,transmit or otherwise make available through or in connection with theOfferings any materials that are or may be (a) threatening, harassing,degrading, hateful or intimidating, or otherwise fail to respect therights and dignity of others, (b) defamatory, libelous, or otherwisetortious, (c) fraudulent, false, or otherwise intended to manipulate,distort, mislead, misrepresent, falsify or interfere with the Offeringsor the use of the Offerings, or (d) obscene, indecent, pornographic orotherwise objectionable. Any breach of the foregoing by you, as shall bedetermined in our sole discretion, may result in the immediatesuspension or termination of your Account, with full reservation of allof our rights and remedies.
Fees
We will provide information on our then-current fees for the Offerings(as applicable) on the Sites and/or by other means through theOfferings. Features and prices are subject to change. If you purchase asubscription to use the Offerings, unless otherwise stated, yoursubscription shall automatically renew at the end of your subscriptionterm for the same period of time as the expiring subscription term,unless cancelled by you in advance as described below.
You may cancel your subscription at any time within your Accountsettings or by contacting us using the contact information provided inthese Terms. Your cancellation will take effect immediately or on a daterequested by you, and we shall refund a pro-rated portion of anysubscription fees pre-paid by you for any unused portion of yourthen-current subscription term.
In connection with your download, use of, and/or subscription to theOfferings, you agree to pay all applicable fee(s), taxes and othercharges. You may be asked to provide a payment method (such as a credit,charge or debit card number) in order to activate your Account orsubscription, along with other payment information, to one of our thirdparty payment processor(s) as described in more detail in the PrivacyPolicy. You authorize usand our payment processor to charge your payment method for yoursubscription to the Offerings, including any recurring charges forautomatic renewal of your subscription, and for any other products orservices you may purchase from us.
You may be asked to supply certain relevant information, such as yourcredit card number and its expiration date, and your billing address.YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT TO USE ANY CREDITCARD THAT YOU SUBMIT. By submitting such information, you grant to usthe right to provide such information to third parties for purposes offacilitating billing, and you authorize us and our service providers tocharge all amounts to the credit card number you provide. Verificationof information may be required prior to the acknowledgment or completionof any transaction. If your credit card payment is rejected or refusedyou will immediately pay us the amount due and provide us with analternative credit card number for future payments.
Company reserves the right, including without prior notice, to imposeconditions on the honoring of any coupon, discount or similar promotionand to bar any user from making any transaction. Refunds will be subjectto Company's applicable refund policies and applicable laws. You agreeto pay all charges incurred by you or on your behalf through theOfferings, at the prices in effect when such charges are incurred. Inaddition, you are responsible for any taxes applicable to yourtransactions.
Third Party Services and Social Media
We or third parties may offer you third party services as part of theOfferings ("Third Party Services"). Your use of the Third Party Servicesis subject to such terms and conditions and specifications offered byeach provider of Third Party Services. You acknowledge that we are notthe provider of any Third Party Services, nor are we responsible for orendorse any Third Party Services. We neither control nor endorse, norare we responsible for, any Third Party Services, including theaccuracy, integrity, quality, legality, usefulness or safety of ThirdParty Services, or any intellectual property rights therein. CertainThird Party Services may, among other things, be inaccurate, misleadingor deceptive. Nothing in these Terms will be deemed to be arepresentation or warranty by Company with respect to any Third PartyServices. We have no obligation to monitor Third Party Services, and wemay block or disable access to any Third Party Services (in whole orpart) through the Offerings at any time. In addition, the availabilityof any Third Party Services through the Offerings does not create anylegal relationship between you and any such provider.
ALL THIRD PARTY SERVICES ARE MADE AVAILABLE "AS IS" AND WE MAKE NOREPRESENTATION OR WARRANTY WITH RESPECT TO THEM, AND WE ARE NOTRESPONSIBLE FOR ANY LOSS, DAMAGE, INJURY OR OTHER MATTERS OR ANY SORTINCURRED AS A RESULT OF YOUR USE OF THIRD PARTY SERVICES AND YOURINTERACTIONS AND DEALINGS WITH THEIR PROVIDERS.
When we make available to our users certain social media featuresthrough Facebook, Twitter, Instagram, or other social media sites, youmay take such actions as are enabled by those features. Please be awarethat your activities on social media sites, or facilitated by or throughsocial media sites, are subject to the terms and conditions of theapplicable social media site(s). Any Content (including your UserContent) provided to social media sites may be processed and used by theapplicable social media sites in accordance with their policies and anyagreements with us.
Termination or Suspension
You may stop using the Services at any time. You may also delete yourAccount at any time. To delete your Account please contact us at:[support@mydario.com[]]{.underline}. We may verify your requestbefore taking action. If you cancel or delete your Account, we have noobligation to keep or retain any data or information, including UserContent, in your Account, and such data and information, including UserContent, may be deleted. We have no liability for the loss of any UserContent or data or information in Account when you delete your Account.
Termination of your Account or relationship with us shall not relieveyou of your obligations to pay fees or amounts accrued or owing, noraffect any legal rights or obligations which may have arisen under theseTerms prior to, or at, the date of termination. We may terminate, limitor suspend your access to all or any part of your Account, or ourOfferings at any time, with or without cause, or with or without priornotice, effective immediately, and such termination may result in thedeletion of all information and data, including User Content, associatedwith your Account and your use of the Offerings. Upon termination ofyour Account: (i) all rights granted to you hereunder will automaticallyterminate, and (ii) you must immediately cease all use of the Offerings.All Sections of these Terms which by their nature are meant to survive,including without limitation all disclaimers and limitations ofliability, disclaimers of warranties, indemnification obligations, andpayment obligations, shall survive termination of these Terms.
Disclaimer of Warranties
THE OFFERINGS AND CONTENT ARE PROVIDED ON AN "AS IS" BASIS. WITHOUTLIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ALL WARRANTIES, EXPRESSOR IMPLIED, REGARDING ANY OFFERING AND CONTENT, INCLUDING ANY WARRANTIESOF QUALITY, AVAILABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE OR NON-INFRINGEMENT. WE MAKE NO, AND DISCLAIM ANY, WARRANTY THATANY OFFERING OR CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ONAN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO, AND DISCLAIMANY, WARRANTY REGARDING THE QUALITY OF ANY OFFERING OR CONTENT, OR TOTHE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITYTHEREOF. WE FURTHER DISCLAIM ANY WARRANTIES THAT ANY OFFERING IS FREE OFVIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF ANY OFFERING IS AT YOUROWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTEROR MOBILE DEVICE AND/OR ANY DATA LOSS THAT MAY RESULT FROM YOUR USE OFANY OFFERING, INCLUDING WITHOUT LIMITATION, DAMAGE RESULTING FROMVIRUSES. NO COMMUNICATION, INFORMATION OR ADVICE GIVEN BY US OR ANYREPRESENTATIVE OF OURS SHALL CREATE ANY WARRANTY. PLEASE NOTE THAT SOMEJURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, ANDTHEREFORE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THISDISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS.
NO CONTENT PUBLISHED THROUGH THE OFFERINGS, CONSTITUTES ARECOMMENDATION, ENDORSEMENT OR OPINION OF COMPANY. YOU ARE SOLELY ANDEXCLUSIVELY RESPONSIBLE FOR ALL YOUR COMMUNICATIONS AND INTERACTIONSWITH US OR WITH ANY PERSON OR ENTITY WITH WHOM YOU MAY COMMUNICATE,INTERACT OR ENGAGE AS A RESULT OF YOUR USE OF ANY OFFERING. YOU AGREEAND CONFIRM THAT WE DO NOT, AND DO NOT INTEND TO, MAKE ANY INQUIRIES OFANY USER, PERSON OR ENTITY OR VERIFY THE INFORMATION ANY USER, PERSONAND/OR ENTITY SUBMITS OR PROVIDES WHILE USING ANY OFFERING. YOU AGREE TOTAKE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH ANY PERSONOR ENTITY WHETHER MADE ON-LINE OR OFF-LINE.
DARIOHEALTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, AND SHALL HAVENO LIABILITY OR RESPONSIBILITY, IN CONNECTION WITH ANY HEALTHCARESERVICES, MEDICAL ADVICE, OR RECOMMENDATIONS MADE BY A HEALTHCAREPROVIDER THROUGH OR OUTSIDE OF THE OFFERINGS.
BY USING THE OFFERING, YOU REPRESENT AND WARRANT THAT YOU HAVE HAD THEOPPORTUNITY TO CONSIDER THE RISKS AND BENEFITS OF THE USE OF THEOFFERINGS, AND THAT YOU HAVE PROVIDED VOLUNTARY INFORMED CONSENT TO USETHE OFFERINGS AND PROVISION OF THE OFFERINGS TO YOU.
Limitation of Liability
IN THE EVENT OF ANY PROBLEM WITH THE OFFERINGS AND/OR ANY CONTENT, YOUAGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THE OFFERINGS. IN NO EVENTSHALL WE OR OUR LICENSORS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES ORANY PARTY INVOLVED IN CREATING OR PRODUCING THE OFFERINGS BE LIABLE TOYOU FOR (I) ANY AMOUNT EXCEEDING THE FEES PAID BY YOU TO US DURING THETWELVE (12) MONTHS PRECEDING THE OCCURRENCE OF EVENTS GIVING RISE TOYOUR CLAIM, OR \$100 IF NO FEES HAVE BEEN PAID BY YOU TO US, OR (II) ANYSPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARYDAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, RESULTING FROM THE USE OF THEOFFERINGS (OR WITH THE DELAY OR INABILITY TO USE THE OFFERINGS) OR ANYCONTENT OR OTHERWISE ARISING OUT OF USING THE OFFERINGS AND CONTENT,WHETHER UNDER A THEORY OF BREACH OF CONTRACT, TORT, STRICT LIABILITY,NEGLIGENCE, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES. IF YOU LIVE IN A JURISDICTION THAT DOES NOTALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL ORSIMILAR DAMAGES, THE ABOVE LIMITATION DOES NOT APPLY TO YOU.
TO THE EXTENT THAT ONE OR ANY ASPECT OF LIMITATIONS SET OUT ABOVE DOESNOT APPLY, ALL REMAINING ASPECTS SURVIVE. THE EXCLUSIONS AND LIMITATIONSOF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THEBARGAIN BETWEEN US AND YOU. APPLICABLE LAW MAY NOT ALLOW FOR LIMITATIONSON CERTAIN IMPLIED WARRANTIES, OR EXCLUSIONS OR LIMITATIONS OF CERTAINDAMAGES; SOLELY TO THE EXTENT THAT SUCH LAW APPLIES TO YOU, SOME OR ALLOF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TOYOU, AND YOU MAY HAVE CERTAIN ADDITIONAL RIGHTS.
Indemnity
You agree to defend, indemnify, and hold harmless Company, itsaffiliates, and each of the employees, contractors, directors,suppliers, licensors, and representatives of any of the foregoing, fromall liabilities, losses, claims, and expenses, including, withoutlimitation, reasonable attorney's fees, that arise from or relate to (i)your access, use or misuse of the Offerings, including, withoutlimitation, with respect to your User Content and any other informationyou submit, post or transmit through the Offerings, (ii) your violationof these Terms or any applicable law, contract, policy, regulation orother obligation, or (iii) your violation of any third party rights,including without limitation any intellectual property rights or privacyright of such third party with respect to your use of the Offerings.Company reserves the right to assume the exclusive defense and controlof any matter otherwise subject to indemnification by you, in whichevent you will assist and fully cooperate with Company in connectiontherewith.
Export Controls
You are responsible for complying with United States and other applicable export controls and for any violation of such controls, including any United States embargoes or other federal rules and regulations restricting exports. You represent, warrant and covenant that you are not (i) located in, or a resident or a national of, any country subject to a U.S. or other applicable government embargo or other restriction, or that has been designated by the U.S. or other applicable government as a "terrorist supporting" country; or (ii) on any of the U.S. or applicable government lists of restricted end users.
Force Majeure
Neither you nor us shall be liable for any failure or delay inperformance under these Terms (other than for delay in the payment ofmoney due and payable in accordance with these Terms) for causes beyondthe party's reasonable control and not caused by that party's fault, ornegligence, including, but not limited to, "acts of God", acts ofgovernment, flood, fire, civil unrest, acts of terror, pandemics andepidemics, strikes or other labor problems, computer attacks ormalicious acts, such as attacks on or through the internet, any internetservice provider, telecommunications or hosting facility.
Intellectual Property
Subject to the limited rights expressly granted herein, we and ourlicensors and third party providers, as may be applicable, reserve allrights, title and interest in and to the Offerings and Content,including all related intellectual property rights therein. No rightsare granted to you hereunder other than as expressly set forth herein.Nothing in the Terms constitutes a waiver of the Company's intellectualproperty rights under any law. For the avoidance of doubt, "Labstyle","DarioHealth", "Dario", "MyDario", "mydario.com","dariohealth.com", "UpRight ", "wayForward",and any associated names, marks and logos and all proprietaryidentifiers used by us in connection with any Offering are trademarks,service marks and trade names of Company, whether or not registered. Noright, license, or interest to such marks is granted hereunder. Othernames that are mentioned on any Offering may be trademarks of theirrespective owners. We reserve all rights that are not expressly grantedto you hereunder.
Subject to any applicable terms and conditions set forth in our PrivacyPolicy, any communication or other material that you send to us, such asany questions, comments, feedback, suggestions, testimonials, or thelike, is and will be deemed to be non-confidential and we shall have noobligation of any kind with respect to such information. We shall befree to use any ideas, concepts, know-how or techniques contained insuch communication for any purpose whatsoever, including but not limitedto, operating, developing, and improving the Offerings. As furtherdescribed herein, you are solely responsible for all information yousend to us, including, without limitation, its accuracy, truthfulnessand non-infringement of any other party's legal rights.
App Store Rules
If you are downloading an App from a third-party platform, serviceprovider or distributor ("Provider") your use of such App will also begoverned by usage rules which the Provider may have established, andwhich relate to your use of the App ("Usage Rules"). In addition to theUsage Rules specified below, it is your responsibility to determine whatother Usages Rules are applicable to your use of such App. You undertaketo comply with all Usage Rules applicable to your use of the App andthese are incorporated herein by reference.
The following applies to you if you downloaded an App from Apple Inc.'s ("Apple") App Store: You acknowledge and agree that (i) these Terms are concluded between you and Company only, and not Apple; and (ii) Company, not Apple, is solely responsible for the App and content thereof. Your use of the App must comply with the Apple's App Store Terms of Services. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. You acknowledge that, to the maximum extent permitted by applicable law, Apple has no other warranty or obligation whatsoever with respect to the App and all other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty shall be the sole responsibility of Company, to the extent applicable. As between Company and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Company. You acknowledge that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties. You and Company acknowledge that, as between Company and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App or your possession and use of the App, including, but not limited to: (1) product liability claims; (2) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation. You and Company acknowledge that, in the event of any third-party claim that the App or your possession and use of that App infringes that third party's intellectual property rights, as between Company and Apple, Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms. You and Company acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of these Terms as related to your license of the App, and that, upon your acceptance of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the App against you as a third-party beneficiary thereof. Without limiting these Terms, you must comply with all applicable third party terms of agreement when using the App.
DISPUTE RESOLUTION
[Arbitration]{.underline}. You and Company agree that any and all controversies, claims and disputes arising out of or related to these Terms or the interpretation, performance, or breach hereof, including alleged violations of any state or federal statutory or common law right or duty and the determination of the scope or applicability of this agreement to arbitrate (a "Dispute"), shall, except as otherwise expressly provided in this "Dispute Resolution" section, be determined by binding arbitration before a single arbitrator in accordance with these Terms. The seat of arbitration shall be [[New York, New York, United States of America]]{.mark}. JAMS will administer the arbitration in accordance with its Comprehensive Arbitration Rules and Procedures rules, provided that if the Dispute does not exceed \$250,000, JAMS shall also use its Expedited Procedures or similar expedited rules. The party filing a demand for arbitration with the JAMS and serving the demand on the opposing party will initiate the arbitration. You and Company will mutually select an arbitrator in accordance with the applicable JAMS rules within 30 days of the date the demand for arbitration is filed and served on the opposing party. You and Company agree that any arbitration hereunder shall be kept confidential and that the existence of the proceeding and all of its elements (including any and all pleadings, briefs and other documents submitted or exchanged, any and all testimony and other oral submissions, and any and all awards) shall be deemed confidential, and shall not be disclosed beyond the arbitrators, the parties, their counsel, and any person necessary to the conduct of the proceeding, except as and to the extent required by law and to defend or pursue any legal right. The arbitrator will provide a detailed written statement of decision, which will be part of the arbitration award and admissible in any judicial proceeding to confirm, correct or vacate the award. The arbitrator shall have no power to issue any award that is contrary to or inconsistent with any applicable statute, case law or constitutional law, nor shall the arbitrator have any power to modify, change or excuse performance of any provision of these Terms. This Section 1 shall not preclude you or Company from seeking any provisional remedy in aid of arbitration from a [[New York]]{.mark} (state or federal) court of competent jurisdiction. Any Dispute that may not be arbitrated pursuant to applicable law may be heard only in an [[New York]]{.mark} (state or federal) court of competent jurisdiction in [[New York, New York]]{.mark}. You will share the costs of the arbitrator with Company equally. Each party shall remain responsible for its own attorneys' fees.
[No Class Action]{.underline}. TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT (i) ANY CLAIM YOU MAY HAVE AGAINST US MAY ONLY BE BROUGHT INDIVIDUALLY, (ii) YOU WILL NOT JOIN ANY SUCH CLAIM WITH ANY OTHER CLAIM OF ANY OTHER PERSON OR ENTITY OR BRING, JOIN, OR PARTICIPATE IN A CLASS ACTION AGAINST US, AND (iii) YOU HEREBY WAIVE THE RIGHT TO PARTICIPATE IN OR BRING A CLASS ACTION.
[Opt Out]{.underline}. You may opt out of Sections 1 and 2 above (together, the "ADR") by providing Company with notice of your intention to opt out of ADR in accordance with this Section 3 no later than [[60]]{.mark} days from the date you use any Offering or otherwise accept these Terms, whichever occurs first. Such notice must (i) include your first and last name and a clear statement of your intent to opt out of ADR and (ii) be provided to Company at 322 W 57 th St., #33B, New York, NY, 10019. In the event you opt out of ADR in accordance with this Section 3, (a) any and all Disputes shall be instituted exclusively in the federal and/or state courts located in [[the State of New York]]{.mark}, and (b) you waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. Opting out of ADR does not and will not otherwise affect the enforceability, coverage, or applicability of these Terms, all of which shall remain in full force and effect.
[Time to File]{.underline}. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR ANY OFFERING MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS AND SHALL BE DEEMED PERMANENTLY BARRED.
[Equitable Relief]{.underline}. Notwithstanding anything to the contrary, in addition to any and all remedies available at law, we shall be entitled to seek an injunction or other equitable remedies in all legal proceedings in the event of any threatened or actual violation by you of any of these Terms.
Governing Law
These Terms shall be governed by the laws of [[the State of New York,United States of America]]{.mark}, without regard to principles ofconflicts of law. The Uniform Commercial Code, the Uniform ComputerInformation Transaction Act, and the United Nations Convention ofControls for International Sale of Goods shall not apply.
Miscellaneous
This Agreement does not, and will not be construed to, create anypartnership, joint venture, employer-employee, agency orfranchisor-franchisee relationship between you and Company. If anyprovision of this Agreement is found to be unlawful, void or for anyreason unenforceable, that provision will be deemed severable from thisAgreement and will not affect the validity and enforceability of anyremaining provision. You may not assign, transfer or sublicense any orall of your rights or obligations under this Agreement without ourexpress prior written consent. We may assign, transfer or sublicense anyor all of our rights or obligations under this Agreement withoutrestriction. No waiver by either party of any breach or defaulthereunder will be deemed to be a waiver of any preceding or subsequentbreach or default. Neither a course of dealing nor conduct between youand us nor any trade practices shall be deemed to modify this Agreement.Any heading, caption or section title contained herein is forconvenience only, and in no way defines or explains any section orprovision. All terms defined in the singular will have the same meaningswhen used in the plural, where appropriate and unless otherwisespecified. Any use of the term "including" or variations thereof usedherein will be construed as if followed by the phrase "withoutlimitation." Notices to you (including notices of changes to theseTerms) may be made via posting to the Offerings or by e-mail (includingin each case via links), or by regular mail, or as may be required byapplicable law. Without limitation, a printed version of these Terms andof any notice given in electronic form will be admissible in judicial oradministrative proceedings based upon or relating to these Terms to thesame extent and subject to the same conditions as other businessdocuments and records originally generated and maintained in printedform.
Notice to California Residents
UNDER CALIFORNIA CIVIL CODE SECTION 1789.3, CALIFORNIA USERS AREENTITLED TO THE FOLLOWING CONSUMER RIGHTS NOTICE: IF YOU HAVE A QUESTIONOR COMPLAINT REGARDING OUR OFFERINGS, PLEASE CONTACT US BY WRITING TO322 W 57TH St., #33B, NEW YORK, NY, 10019 OR BY CALLING US AT833-914-3796. CALIFORNIA RESIDENTS MAY REACH THECOMPLAINT ASSISTANCE UNIT OF THE DIVISION OF CONSUMER SERVICES OF THECALIFORNIA DEPARTMENT OF CONSUMER AFFAIRS BY MAIL AT 1625 NORTH MARKETBLVD., SUITE N 112, SACRAMENTO, CA 95834 OR BY TELEPHONE AT (916)445-1254 OR (800) 952-5210.
Contact Us
If you have questions regarding our Terms, please contact us at:[[info@mydario.com].]{.mark}
January 10, 2025
ADDITIONAL TERMS AND CONDITIONS
Membership Program Terms
We may provide various membership programs. No insurance coverage isnecessary, and no prescriptions or co-pay programs are required in orderto become a member. Additional terms may apply.
In some cases, memberships are offered through specific contractedemployer groups and health plan entities. Qualified participants arenotified of eligibility and may enroll as long as deemed eligible fromsaid employer group or health plan. Membership continues until youcancel or are no longer affiliated with the employer or health planunder which you became eligible. Associated costs under this membershipare paid directly by the employer group or health plan. You are entitledto participate in and receive an Offering for whichever solution(s)outlined in the contract between us and your employer group or healthplan. You can get more information about your eligibility by contactingyour employer group or health plan.
Throughout the term of your membership in any of our diabetes offerings,glucometer test strips will be shipped based on your frequency of use(please note that our algorithm determines this, and we do not warrantthat such algorithm is error-free or has no vulnerabilities.)
In the event that you need test strips sooner, you may contact oursupport team by calling us at 1-833-8914-3796, Monday through Friday9AM-9PM Eastern Standard Time.
An independently purchased membership will renew automatically upon theend of the membership term. If you wish to cancel your membership,please visit our [Refund and CancellationPolicy]{.underline}.
If we determine, in our sole discretion, that you are using Offerings ina misleading, fraudulent or deceptive manner, you hereby agree andacknowledge that we may suspend or cancel your membership at any time.
Membership Loyalty Plan Terms
(Applicable to DarioHealth Glucometer Users Only)
This section applies to Membership Loyalty Plan (the "Plan")Participants ("Participants"). The Plan is offered by us at our solediscretion. Information about the program is posted on the applicableSite and App or may be obtained by calling 1-833-914-3796. All newParticipants in the Plan must accept its terms before they mayparticipate. Except as otherwise expressly prohibited or limited byapplicable laws, we may, at any time and with or without notice, modify,amend, supplement, or terminate the Plan and/or its terms. Any suchmodification, amendment or supplement will be posted on ourSite and App. Participants should regularlycheck the applicable Site and App for any modifications, amendments, orsupplements to the Plan and/or its terms. Should the Plan be terminated,all unredeemed rewards program points ("Healthies") will be forfeitedwithout any obligation or liability of Company, and no Healthies will behonored after the conclusion of the termination notice period, if such aperiod is announced.
If Company determines that a Participant has abused any of the Plan'sprivileges, failed to comply with any of the Terms, or has made anymisrepresentation to Company, Company may, in its sole discretion, takesuch actions as it deems appropriate, including without limitation,suspending such Participant's privileges under the Plan, revoking any orall of the Healthies in such Participant's Account, and/or revoking theParticipant's participation in the Plan, in each case, with or withoutadvance notice to the Participant, and without liability to Company.
Throughout the term of your membership in any of our diabetes offerings,glucometer test strips will be shipped based on your frequency of use(please note that our algorithm determines this, and we do not warrantthat such algorithm is error-free or has no vulnerabilities.)
In the event that you need test strips sooner, you may contact oursupport team by calling us at 1-833-914-3796, Monday through Friday9AM-5PM Eastern Standard Time.
[Earning Healthies]{.underline}. Details on how Participants in the Plan can earn and redeem Healthies is described on the applicable Site and App, via 'My Profile'.
[Use of Healthies]{.underline}. Plan Participants may redeem their Healthies against vouchers that may be used to obtain certain products available on the applicable App, Participants will receive vouchers at their registered email address with a link that may be used to obtain products through the Company's shop. Participants retain any Healthies earned while in membership status, even if they subsequently cancel their membership plan. Upon redemption of Healthies, the Healthies will immediately be deducted from the Participant's Account. Once Healthies are redeemed, they cannot be credited back to a Participant's Account.
Healthies have no fixed value, may not be redeemed for cash, and are nottransferable to any other individual or entity. Any transfer or attemptto transfer Healthies may result in automatic revocation of theParticipant's Healthies. Company will not compensate or pay cash for anyforfeited, revoked, or unused Healthies.
Vouchers expire 1 year from the date the voucher is issued. All vouchersmust be used by their expiration date to be honored by us.
Participants may not make any commercial use of products purchasedthrough the Plan.
[No Refunds]{.underline}. Products purchased in whole or part using vouchers, and vouchers obtained with Healthies are non-refundable.
[Monitoring Participants' Accounts]{.underline}. Company reserves the right to monitor the Healthies Accounts of all Participants, at any time and without notice, for compliance with terms of the Plan. Company also may review all Participants' Healthies balances and transaction history.
[Taxes]{.underline}. The Plan is offered to Company customers free of charge. Healthies may be subject to income or other taxes. The Participant is responsible for paying all such taxes and for making all applicable disclosures to third parties. Company will not be liable for any tax liability, duty or other charges in connection with the issuance of Healthies.
[Not Responsible for Acts, Errors, or Omissions]{.underline}. Company is not responsible for: (i) any loss or misdirection of, or delay in receiving, any Participant's application or Participant's acceptance of Plan terms or conditions, correspondence, redemption requests or Healthies; (ii) theft or unauthorized redemption of Healthies; (iii) any acts or omissions of third parties; or (iv) any errors in published materials involving the Plan, including, without limitation, any product pricing or typographical errors, errors of description, errors in the redemption and crediting of Healthies from a Participant's Account, and errors in the issuance of vouchers. Without derogation of the foregoing, Company reserves the right to correct any such errors.
Please contact our support team at any time by calling us at1-833-914-3796, if you have any questions about the Plan.